Computer cannot detect camera or scanner

[jason adamson]

Hello,
Iam trying to download pictures from my samsung galaxy s2 lte to my computer. My phone says usb storage in use but the computer says computer cannot detect camera or scanner. I have downloaded pics befor on the same computer but have been having problems lately. Help. Thank you. Jason.

 

[JRock247]

Try removing the samsung phone drivers from your machine and installing fresh/newer drives and see if that makes any difference. Have you tried different USB ports?