Ok so my WiFi has suddenly stopped working. This is both on my laptop AND my phone AND any other phones/tablets in the house.
It says Connected, but no Internet. Since this is a problem on all devices, I'm assuming the problem is with the router/ my ISP? I'm in India and ISPs offer terrible customer service, so I haven't been able to get in touch with them.
I have looked at similar questions on the forum and that's why I tried all the solutions mentioned below. But nothing seems to be working.
I have tried the following solutions:
-Restarting the router
-Restarting my computer
-Checking that ipv4 and ipv6 protocols are set to "obtain automatically"
-Updated the network adapter
-Connected a dongle. It's working absolutely fine.
-Pinged the router. Results are normal:
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=18ms TTL=255
Reply from 192.168.0.1: bytes=32 time=16ms TTL=255
Reply from 192.168.0.1: bytes=32 time=1ms TTL=255
Reply from 192.168.0.1: bytes=32 time=27ms TTL=255
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 27ms, Average = 15ms
- Tried ipconfig /all. Here are the results if it helps:
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
Windows IP Configuration
Host Name . . . . . . . . . . . . : DianasPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 8C-DC-D4-8E-17-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 3A-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 38-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38a0:9be6:7b37:c9df%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 July 2016 22:13:20
Lease Expires . . . . . . . . . . : 22 July 2016 22:13:20
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 70824411
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
PPP adapter Vodafone:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Vodafone
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.40.240.248(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 10.174.100.20
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cdd:9ed4:fed8:8a43(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cdd:9ed4:fed8:8a43%15(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 251658240
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{A806DDFC-CACA-4DBB-A614-F4C45E9E968C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7288F993-741F-4D6D-9BE2-28E22C8F8304}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
It says Connected, but no Internet. Since this is a problem on all devices, I'm assuming the problem is with the router/ my ISP? I'm in India and ISPs offer terrible customer service, so I haven't been able to get in touch with them.
I have looked at similar questions on the forum and that's why I tried all the solutions mentioned below. But nothing seems to be working.
I have tried the following solutions:
-Restarting the router
-Restarting my computer
-Checking that ipv4 and ipv6 protocols are set to "obtain automatically"
-Updated the network adapter
-Connected a dongle. It's working absolutely fine.
-Pinged the router. Results are normal:
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=18ms TTL=255
Reply from 192.168.0.1: bytes=32 time=16ms TTL=255
Reply from 192.168.0.1: bytes=32 time=1ms TTL=255
Reply from 192.168.0.1: bytes=32 time=27ms TTL=255
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 27ms, Average = 15ms
- Tried ipconfig /all. Here are the results if it helps:
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
Windows IP Configuration
Host Name . . . . . . . . . . . . : DianasPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 8C-DC-D4-8E-17-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 3A-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 38-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38a0:9be6:7b37:c9df%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 July 2016 22:13:20
Lease Expires . . . . . . . . . . : 22 July 2016 22:13:20
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 70824411
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
PPP adapter Vodafone:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Vodafone
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.40.240.248(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 10.174.100.20
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cdd:9ed4:fed8:8a43(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cdd:9ed4:fed8:8a43%15(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 251658240
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{A806DDFC-CACA-4DBB-A614-F4C45E9E968C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7288F993-741F-4D6D-9BE2-28E22C8F8304}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes