vikrant88888

Commendable
Jul 21, 2016
1
0
1,510
Ok so my WiFi has suddenly stopped working. This is both on my laptop AND my phone AND any other phones/tablets in the house.

It says Connected, but no Internet. Since this is a problem on all devices, I'm assuming the problem is with the router/ my ISP? I'm in India and ISPs offer terrible customer service, so I haven't been able to get in touch with them.

I have looked at similar questions on the forum and that's why I tried all the solutions mentioned below. But nothing seems to be working.

I have tried the following solutions:

-Restarting the router
-Restarting my computer
-Checking that ipv4 and ipv6 protocols are set to "obtain automatically"
-Updated the network adapter
-Connected a dongle. It's working absolutely fine.

-Pinged the router. Results are normal:

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=18ms TTL=255
Reply from 192.168.0.1: bytes=32 time=16ms TTL=255
Reply from 192.168.0.1: bytes=32 time=1ms TTL=255
Reply from 192.168.0.1: bytes=32 time=27ms TTL=255

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 27ms, Average = 15ms



- Tried ipconfig /all. Here are the results if it helps:

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

Windows IP Configuration

Host Name . . . . . . . . . . . . : DianasPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 8C-DC-D4-8E-17-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 3A-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 38-B1-DB-E6-11-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38a0:9be6:7b37:c9df%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 July 2016 22:13:20
Lease Expires . . . . . . . . . . : 22 July 2016 22:13:20
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 70824411
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

PPP adapter Vodafone:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Vodafone
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.40.240.248(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 10.174.100.20
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2cdd:9ed4:fed8:8a43(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cdd:9ed4:fed8:8a43%15(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 251658240
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CB-37-E6-8C-DC-D4-8E-17-52
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{A806DDFC-CACA-4DBB-A614-F4C45E9E968C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7288F993-741F-4D6D-9BE2-28E22C8F8304}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 
Solution
Looks like your router is working fine. your able to connect to your wifi network. the issue is with your isp or wiring from your isp to your router (all the cables pluged in all the way????). otherwise contact them.

maxwellmelon

Honorable
Oct 2, 2013
171
0
10,910
Looks like your router is working fine. your able to connect to your wifi network. the issue is with your isp or wiring from your isp to your router (all the cables pluged in all the way????). otherwise contact them.
 
Solution