Died on start-up

[albertdugie]

Stop code critical process died.
I have a Lenovo laptop ideapad 100S with Windows 10 it was given to me by a friend he said it blue screened on him. I can not get it to reboot. I have reset the admin password and username but I can't get it to reboot

 

[webworkings]

A reboot is just turning it off and back on. So what is it you are doing exactly and what happens when you do it?