I have an Acer Aspire E 15.6-inch HD (1366x768) Laptop PC running Win10, AMD A9-9410 2.9GHz Processor, 8GB DDR4 SDRAM, 240GB SSD, AMD Radeon that has an HDMI, VGA, and USB 3.0 ports, and two ASUS VP239H-P 23" 16:9 IPS Monitors that have HDMI and VGA ports. I have already tried using an USB-HDMI adapter twice, from two different manufacturers. Neither worked. I have a wireless logi-tech keyboard and mouse that lags and becomes unresponsive on and off when using the USB-HDMI adapter. I would rather use the cables I already have, ie the HDMI and VGA, however my issue is that while both monitors are plugged in, only one, either the HDMI or VGA is working at a time. I do not think it is a hardware issue, but a software issue. I've tried to connect with Microsoft but they were not helpful. I want to be able to extend the display of the screen from the laptop screen to BOTH monitors.