Solved! Duracom (Internet hookup)

[christallina2010]

Hello, I have a Panasonic laptop computer running on Windows 98 OS. I'm trying to hook it up to the Internet (dial-up), and I can't.

The reason being there's no dial-tone coming into the modem. I called AT&T and they say it might be the modem not responding to the phone line.

The thing is, the modem hasn't been used much. I tried calling the number on the back of the laptop, and I can't get ANY assistance for I'm out of warranty. Is there another way for me to connect to it,or do I have to upgrade the software?

 

[buwish]

You can try updating the driver for the modem, if you can find one that works with Windows 98. Go to device manager, locate the modem, right click, and go to properties. I don't remember if W98 lets you download drivers directly or not via Windows Update? If not, do a google search for the modem and a W98 driver (once you know what the brand and model is, as it should be visible in device manager). If that does not good, it may be that the modem is shot.