Email adress won't send new emails.

Jun 10, 2018
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Hello everyone,

Today i bought a new pc for my grandma, after setting everything up (including her email) i thougt everything was working, however:

i can recieve emails, i can reply to them but when i try to send a new email it won't show up in the reciever's inbox. at least not when i send from her email to mine (hotmail).
when i made a temporary email adress it did show up when i send a new email.

why can't she send new emails to hotmail accounts but only reply to them?
she's using outlook 2007.

- A slightly worried grandson.
 
Jun 10, 2018
5
0
10
0


she's using ziggo, a dutch service if that may help.

 
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