Ethernet can´t connect to game servers?

Sep 4, 2018
My family just got a new router today, but when i plugged in my ethernet i could not connect to any game servers? I can easily browse the internet and download/update games, but when i try to pay, i can only play offline. I tried connecting with the wifi and it worked fine so it is only a problem with the ethernet. It is really bugging me bacause i used the ethernet without a problem on the old router. If anyone has an idea to what might be the cause please help :)
Sounds like the settings in the modem/router may be restricting your access. I would have whoever has control of said settings to log into them and see if anything has been set to restrict access.