galaxy tab 4

[butch321]

My galaxy tab 4 10.1 is in a continuous cycle of "installing system updates". I can not get it to stop nor can I shut off the tablet. It goes from installing to recovery booting then to the standard logo but returns to back to installing system update all over again. I've tried holding the power button/volume up and home button and tablet will not shut down. This has been going on for a day now. Help!

 

[webworkings]

First, to turn it off, I would remove the battery. Wait 10 - 20 seconds then put it back in. Then to do a "Hard Reset" you would do the following...

NOTE: Doing this will clear the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the tablet.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.