I have had nothing but problems with the P7811FX. the first one i had would get stuck on the start screen so i returned it and they gave me a new one, after a week it had a weird error that would pop up 5 minutes into using the computer and wud shut it off, i went back to bestbuy and they gave me a third one, this one worked for 2 months, just enough time to run out my store warrenty, then it had a major problem with the screen, i couldnt get a new one but i could mail it in to gateway to have it fixed, only they would not fix it, it would work for a day or two and then have the same problem, i sent it there about 6 times and about 150 bucks in mailing fees, and finally it fixed for about 6 months and then broke, and my store and gateway warrenty was out... =[ fail computer