Graphics Card Issues

faile486

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Aug 10, 2013
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I have two graphics cards, on on-board (Intel HD Graphics 4000) and my (preferred) card, a nVidia GeForce GTX 670MX. I was having some issues with a game the other day, and tech support asked me to run DxDiag, which only listed the on-board card.

I've updated my drivers, set the nVidia card to be the default in the nVidia control panel, and even tried disabling the on-board graphics card.

I'm thinking it's an issue with the display now, since when I try to access nVidia control panel, it says I'm not using a display attached to an nVidia device. I have NO idea how to fix this on a laptop?
 

memadmax

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Mar 25, 2011
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Are these two video cards built into the laptop?
If they are, then I believe the Intel card runs whenever you are doing normal desktop mode stuff, like internet browsing, word processing, etc etc, and when you play a full screen graphics program like a game the 670 takes over. Make sure the game you are having problems with is in fullscreen mode and not fullscreen windowed mode, fullscreen windowed mode would utilize the Intel card.
 

faile486

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Aug 10, 2013
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I don't know how I could check which one is running from fullscreen mode, but I'll switch to it and see if I notice a quality difference.

Not sure what you mean by are both built in? The onboard card is built in to the motherboard, the nVidia card is upgradeable.

rutwik - which specs do you want? This is a custom build, so I can't give the model number.

I'm running Windows 7 64 bit
Intel i7-3740QM 2.7GH
8g of ram
DirectX 11
nVidia GeForce GTX 670MX - updated drivers today
1.5T hard drive + 250G SSD
No optics drive


::UPDATE::
Fullscreen VS Fullscreen Windowed doesn't seem to make a difference = (

As mentioned I tried disabling the on-board card, and when it was disabled I couldn't even run my game. When I attempted to open nVidia Control Panel, it said I wasn't using a display device connected to an nVidia device.

I re-enabled the on-board graphics and was able to run my game AND access the control panel.
 

faile486

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Aug 10, 2013
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Rashkae - it's not working. I tried that, but when I disable my on-board graphics card the game won't even start. I get an 'insufficient graphics card' error. I also attempted to access the nVidia control panel with the on-board card turned off and got a message that 'no display device was connected to an nVidia card'.

rutwik - if there is a switch, I don't know where it is.
 

rutwik

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Mar 7, 2013
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What laptop brand are u using
 

rutwik

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Mar 7, 2013
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Try changing your battery settings to high performance and then try your games.

If that doesnt work check whether in the users manual there is some shortcut .
 

Rashkae

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Jul 15, 2013
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Well, according to the manual...

"Your computer will feature Intel HD Graphics (3000 or 4000) and either NVIDIA
® Optimus™ technology, or AMD Switchable Graphics technology. These
seamless technologies are designed to get best performance from the graphics system
while allowing longer battery life, without having to manually change settings.
The computer will automatically switch between the integrated UMA (Unified
Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required
by the applications in use."

This is obviously not happening, so please give Malibal a call. :)