Headphone jack messing with me

songorocosongo

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Nov 6, 2011
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Yesterday a bought a new laptop on Office Depot. Toshiba, i3-3120m, 8gb RAM, 750gb HDD. All perfect just getting used to Windows 8 except when I plugged in my headphones on the audio jack. It's all the way in but it sounds as if half of it was out. Crappiest sound quality I've ever experienced on a laptop. No bass whatsoever. It's so bad that I'm sure there's something wrong with the jack. I tried with my GameCon 780 (usb gaming headset) and it sounds wonderful. What can I do to solve this problem? Should I use the 14-day warranty they have at Office Depot to get a new one?
 
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