HELP! acer aspire webcam not working "THE CAMERA IS NOT INSTALLED..."

washablebeej

Estimable
Mar 22, 2014
1
0
4,510
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hi. i have an acer aspire 5742G laptop. it keeps saying that:
"THE CAMERA IS NOT INSTALLED OR CAMERA IS OCCUPIED BY ANOTHER USER!"
I have acer crystal eye downloaded, i uninstalled it and reinstalled it from the acer website, but the same message appears. i havent used the webcam for a very long time but it used to work; however, my laptop became corrupt and was sent back to acer for repair. this is the first time i have tried to use the webcam since then (about a year or so ago). any help would be much appreciated as i am trying to skype my sister who lives overseas.
thanking you kindly
 

Tom Tancredi

Honorable
May 9, 2013
402
1
11,960
100
If Acer has no update (I would also check updating the BIOS) you can try Slim Drivers and see if it finds something to help as well. I would be more inclined to tell you to just grab a chepo webcam from the store and just use that ($20?).
 
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