Help Help my friends RCA Viking Pro that I reset from recovery menu

[threshersharkfan]

I have pressed power button with volume up button got to the welcome screen but it requires previous email we tried "forgot email?" but it keeps bringing us back to the beginning and it says email not found on this account. Please help

 

[hang-the-9]

Nothing we can do to help, contact RCA support if you can't logon to it with the account you had it linked with.