Help

[Betty Fontanez]

Hello,
my computer runs very slow and takes forever to log onto the web. I would like to restor my computer back to its factory settings. My computer came with windows vista and i up graded to windows 7. I also down loaded restor disk from my doughterscomputer HELP PLEASE

 

[xtreme5]

VIRUSES infection, scann your whole pc with avast lastest version.

 

[WR2]

A bad virus infection would be my guess too.
A 'restore to factory condition' would fix that.

Can you find the 'restore to factory condition' instructions for your make/model of laptop on the support site of the manufacturer?