Hi, I have an asus laptop with windows 10 and few hour ago I installed kaspersky antivirus.but now it is not working anythin

Sep 15, 2018
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I had installed kaspersky and after few minutes it show busy sigh of mouse.. And I can't do anything so I shut down it.. I open it again but same thing happen again.. It show busy sigh of mouse sometimes with black sometimes with my wallpaper and sometimes screen is totally off but processor is working.. Plz help me..
 
Sep 15, 2018
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MERGED QUESTION
Question from sandipkshetri111 : "I have asus laptop with windows 10..I installed kaspersky now I can't open anything"

I had installed kaspersky and after few minutes it show busy sigh of mouse.. And I can't do anything so I shut down it.. I open it again but same thing happen again.. It show busy sigh of mouse sometimes with black sometimes with my wallpaper and sometimes screen is totally off but processor is working.. Plz help me..
 

bignastyid

Splendid
Moderator
MERGED QUESTION
Question from sandipkshetri111 : "I have asus laptop with windows 10..I installed kaspersky now I can't open anything"



 
Did you try starting up in "Safe Mode" and see if it will load in there? If it loads, then you can try uninstalling what you installed, or do a system restore to a point prior to the problem. If it happens even in there, then I am with shknawe, restore the whole system.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.
 
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