hi my laptop keyboard is not typing letter when I press the letter L it go back to the place where I have to give in the passw

[krol]

My laptop keyboard is not working . Every time I press a lettler such as L it goes back to the page where I have to give in my password . Since my laptop keyboard is not working I use a plug in keyboard and that's not working too. Therfore I use the On-screen keyboard that not working either .I tried restarteing it many times but nothing is changeing . How can I fix my computer ? And what's wrong with my computer?

 

[C12Friedman]

I'll suggest following the steps in this guide http/www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware see if it doesn't help