I connect my external hard drive Toshiba to my TV plasma LG, from TV got to see my files and when I wanted to enter the directory "My Documents" (he has many files) could not enter, appeared an error message, after several failed attempts, this directory disappeared. Now when I connect the external hard disk to the PC (with Windows 10) is not the directory "My Documents" but looking at the size of occupied room, I aware that the files are there, I ran the antivirus Kaspersky, and while doing the analysis I can see that files are in a new directory called "found.001"; the same with other directories that have been renamed by found.000, found.002. Using the command prompt, I can view these files, but I can not open them. I ran Recuva but it has recover a few, but changed their name, they have been numbered, for example: file1, file 2, etc. How do I solve it? Thank you.