User running Windows 7, with Outlook 2007, 20 GB PST.
User has two email account, 1 may be an IMAP, 1 may be POP, or both can be POP (I'll check if necessary)
No Exchange accounts.
Outlook wouldn't start, so I used SCANPST to repair (took hours, of course). Outlook ran slowly, but now is getting stuck again.
Ran Windows 7 Error-checking, with "Scan For and attempt recovery of bad sectors".
My thought was to:
Restart with startup items turned off.
Upgrade to Office 2013
See if Outlook will open the PST
Run SCANPST again
Does SCANPST compact the PST ?
Should I compact after running SCANPST ?
If I get Outlook Running, should I move old messages to separate PST files, a year at a time?
Any 3rd party repair tools that I can use?
Thanks.
User has two email account, 1 may be an IMAP, 1 may be POP, or both can be POP (I'll check if necessary)
No Exchange accounts.
Outlook wouldn't start, so I used SCANPST to repair (took hours, of course). Outlook ran slowly, but now is getting stuck again.
Ran Windows 7 Error-checking, with "Scan For and attempt recovery of bad sectors".
My thought was to:
Restart with startup items turned off.
Upgrade to Office 2013
See if Outlook will open the PST
Run SCANPST again
Does SCANPST compact the PST ?
Should I compact after running SCANPST ?
If I get Outlook Running, should I move old messages to separate PST files, a year at a time?
Any 3rd party repair tools that I can use?
Thanks.