HP Pavilion dv7-6c23cl wont turn on, specific details in thread


May 21, 2016
I'll list results of certain situations.

Laptop with battery intact + AC Adapter plugged in = White light charging indicator comes on however it flashes in a sequence of white, white, orange.. white, white, orange.., when I press the power button, the little lights in the keyboard that indicate it is on will flash for a second but then die out. Laptop stays off.

Laptop without battery + AC Adapter plugged in = white light charging indicator comes on and it stays white, when I press the power button the little lights in the keyboard flash again for a second but the laptop stays off.

I have a feeling that the charging light indicator is supposed to be a constant orange instead of white, but I haven't used this laptop in a while.

Things I have tried = Removing battery and draining any residue power, draining laptop of any residue power, plugging laptop in with and without charger.

I'm pretty confused as to what is going wrong. I'm considering buying an external harddrive enclosure, so if we can't figure out why it won't turn on, can you guys at least lead me in the right direction to a proper HDD enclosure for me? Thank you.

It seems like a hardware problem already. Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.