I have a Toshiba Laptop(satellite l635) that won't start

[michellelawrence07]

It started a month ago, when I installed some windows updates. I've been going through in safe mode with networking and uninstalling updates but I can't figure out which update caused the issue. One would think to look at the date of installed update and figure it out from there but once I uninstall it just makes matters worse. I've tried going back to the last known working configuration, virus scans, but nothing seems to work. I can only log into the laptop in safemode w/networking. I would reinstall Windows but I have an OEM version installed and I can't figure out how /if there is a workaround. Windows 7 ultimate 32 bit. Please help.

 

[Phillip Corcoran]

If you don't mind losing your own files from the C drive (hopefully you already backed them up) you can go through the factory recovery process:

Turn off your laptop.
Hold down the '0' (zero) key.
Turn on your laptop (keep zero key pressed).
You can release the zero key when recovery screen appears.

When Windows is hopefully up and running again, head straight to Control Panel and disable Automatic Updates.
They cause endless grief for many PC owners. It's disabled on all four of my computers, always has been.
Provided you keep a firewall running plus antivirus and maybe a separate antispyware you will be fine without automatic updates. Disabling them has never done any harm to my computers.

You can still visit the Microsoft Update Centre manually to download something you need at your convenience, instead of having it thrust upon you.

 

[abukwaik]

Try this first.

 

[michellelawrence07]

Thank you for the help and my apologies for posting in the wrong forum previously. This worked great and I didn't mine losing my files at all. You have been a huge help!

If you don't mind losing your own files from the C drive (hopefully you already backed them up) you can go through the factory recovery process:

Turn off your laptop.
Hold down the '0' (zero) key.
Turn on your laptop (keep zero key pressed).
You can release the zero key when recovery screen appears.

When Windows is hopefully up and running again, head straight to Control Panel and disable Automatic Updates.
They cause endless grief for many PC owners. It's disabled on all four of my computers, always has been.
Provided you keep a firewall running plus antivirus and maybe a separate antispyware you will be fine without automatic updates. Disabling them has never done any harm to my computers.

You can still visit the Microsoft Update Centre manually to download something you need at your convenience, instead of having it thrust upon you.

 

[Phillip Corcoran]

Brilliant, glad you're up and running again