I purchased my tablet spring of 2016, I cannot turn it on, the power light (red will not go off. I cannot do anything, Need he

[Carolyn_16]

nextbook ares 8 was purchased spring of 2016 from Walmart . I cannot reboot/reset because the power on light which is the red light will not turn off. I can not do anything

 

[webworkings]

If it is that new, and giving you problems, you should contact the manufacturer. It should still be under warranty.