Inspiron 5559 clock speed stays at 300MHZ

[sirnica16]

my clock speed is extremely slow and its a i7 processor it never moves from 300 mhz and the computer is slow. its 2.6ghz base speed is there something in the bios that is wrong or could it be my power supply

 

[sirnica16]

i found the problem , it seems as tho my AC adapter wasn't reading the bios inside the adapter because the signal pin inside the plug was bent causing DELL to state AC adapter UNKNOWN and by default it brings my processor to the lowest point. So i just used a paper clip to bend it back into place and it works but still need a new adapter . Thankx tho i havve tried everything and it was something so simple that i overlooked

 

[popatim]

Run prime95 with all core and check clockspeed while its running please and report back.

 

[sirnica16]

i found the problem , it seems as tho my AC adapter wasn't reading the bios inside the adapter because the signal pin inside the plug was bent causing DELL to state AC adapter UNKNOWN and by default it brings my processor to the lowest point. So i just used a paper clip to bend it back into place and it works but still need a new adapter . Thankx tho i havve tried everything and it was something so simple that i overlooked

 

[popatim]

Good find!! You earned a Best Answer for it

 

[sirnica16]

thanks for the help!!!!