Solved! Is it possible to recover files from a phone that has been software-updated after a repair?

Status
Not open for further replies.
Dec 12, 2019
1
0
10
0
Hey folks,

as the title says, I am wondering whether it is possible to retrieve any files from a phone's internal storage after it has been given to a repair shop and software-updated.

The details are as follows:

I own an Honor 10 smartphone, which suddenly went dead when I plugged it in to charge. Trying to charge it (thinking that maybe the battery had done a rapid discharge, for whatever reason) and trying to do either a soft or a hard reset didn't help. The phone was just dead - as in, it didn't even start up anymore.
Since I was still within the time span of my warranty, I sent it in to be repaired, also asking for data recovery if possible.
For reasons I don't want to get into, they didn't do a data recovery, and according to the report they sent me back they exchanged the CPU and did a software update, which is apparently mandatory according to the manufacturer.
As of now, the phone works fine, but naturally everything I had saved on it was lost.
However, there were files on it I wasn't able to back up and which I really would like to get back.

This leaves the question: Is there any way at all to retrieve files from a phone whose CPU has been exchanged, which has apparently been put through a hard reset and had a manufacturer's software update installed?

Thanks in advance,

Sky
 
Last edited:

rgd1101

Don't
Moderator
possible sure. try data recovery software
 

rgd1101

Don't
Moderator
possible sure. try data recovery software
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
R Android Smartphones 2
natiya Android Smartphones 0
K Android Smartphones 1
B Android Smartphones 2
K Android Smartphones 1
B Android Smartphones 1
B Android Smartphones 1
C Android Smartphones 3
N Android Smartphones 1
D Android Smartphones 1
D Android Smartphones 1
F Android Smartphones 1
K Android Smartphones 2
S Android Smartphones 1
orthokid Android Smartphones 2
S Android Smartphones 2
M Android Smartphones 1
Z Android Smartphones 2
G Android Smartphones 1
L Android Smartphones 1

ASK THE COMMUNITY