Is my nic broken?

[mcherron09]

Hi everyone, I’m hoping to get some help with my laptop. I am unable to connect to the internet via WiFi or Ethernet cable. I restarted the adapters, reinstalled the adapters, restarted computer, and nothing. In network and sharing options I don’t even see the adapters anymore. Attached are a few pics of my troubleshooting. Everything was working yesterday. I’m thinking it’s a layer 1 problem and I’ll need a new nic.http/

Any help would be greatly appreciated!

 

[webworkings]

It is possible the WiFi card is in need of replacing. You can then either replace the internal one or get an external one which connects via USB.