Laptop not shutting down

Solution
It may just be a temporary "glitch"

Press the power button and keep it pressed until the laptop turns off.
Now turn it on again and let the drive error checker run to check for inconsistencies in the file system
caused by the improper shutdown.

If Windows comes up without the error checker having run, initiate it manually.
It may just be a temporary "glitch"

Press the power button and keep it pressed until the laptop turns off.
Now turn it on again and let the drive error checker run to check for inconsistencies in the file system
caused by the improper shutdown.

If Windows comes up without the error checker having run, initiate it manually.
 
Solution