Laptop says I'm using the wrong charger? But it was supplied with the laptop

cjxo

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Jan 4, 2018
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Hey guys,

I'm not sure who to contact about this. I have a new HP laptop (2 months old) and today when I plugged the charger in it, it said it was wrong for the laptop.

The message said: 'HP offers a wide range of Smart AC Adapter for your convenience, replacement, and travel needs. Find these accessories and more at select retailers.
The Smart AC Adaptor connected will power your computer, but potentially at a reduced performance level. Your computer is designed to vary performance as needed when a smaller capacity Smart AC Adaptor is connected. Resource intensive tasks may cause your system not to perform at its highest level with a smaller Smart AC Adapter. Please connect a higher capacity Smart AC Adapter for full performance.'

I don't think I've received this message before and the charger I'm using was provided with the laptop? Unless they shipped it with the wrong charger :/

What do you guys think? Thanks!
 
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