Laptop Screen Not Working Properly After Restart

[Katernum]

I restarted my computer to apply an update to my AV software and my laptop monitor turned to a mess after the restart happened. The native resolution was 1600x900 but it's now unable to go higher than 1024x768. Now, the top 10% of the screen is repeated on the bottom portion of the screen and is now a nice pink color.

I've tried uninstalling and reinstalling the display adapter, as well as as updating my graphics driver to the newest version. Is there anything I can do?

 

[webworkings]

Have you tried using system restore to go back to prior to the update you did?

 

[Katernum]

Have you tried using system restore to go back to prior to the update you did?

Just did that. The screen still doesn't work.

 

[webworkings]

When you right click on the desktop (back ground) and choose "Screen Resolution" what does it say you are using? You may also want to follow the same route, but click on "Graphics Properties" as well and see what info it gives you on the display.

 

[Katernum]

When you right click on the desktop (back ground) and choose "Screen Resolution" what does it say you are using? You may also want to follow the same route, but click on "Graphics Properties" as well and see what info it gives you on the display.

Because I have Windows 10, Display Settings in the Settings app show that I'm running a the laptop monitor at 1024x768. Under the Display tab in Control Panel, it locked the screen at a 1024x768 setting, even though I can change the resolution at the Settings menu.

 

[webworkings]

Something must be causing it to be locked then. Something other than the settings. Have you tried updating the drivers?

 

[Katernum]

Well, it looks like the problem is the laptop screen joint that holds the screen in place. The display wire was crushed under the joint and broke. That's unfortunate.