laptop won't connect to zte mobile hotspot.

[billyjackart]

my father has been using a zte hot spot for his wifi. (not real tech savy) it has been working fine for awhile but now the box lights up full signal, shows up as a network with full bars on his laptop (acer) but the second you click it, it say network not configured and has no connection. what do i do? i can't log into anything without internet? but it doesnt connect

 

[jojesa]

Reset the ZTE to factory default settings. Press and hold the reset hole on the bottom with a pin for 10 seconds.
Then set it up again.

 

[jojesa]

my father has been using a zte hot spot for his wifi. (not real tech savy) it has been working fine for awhile but now the box lights up full signal, shows up as a network with full bars on his laptop (acer) but the second you click it, it say network not configured and has no connection. what do i do? i can't log into anything without internet? but it doesnt connect

Can you connect with any other devices (phone, tablet or another laptop) to the ZTE mobile hotspot?

 

[billyjackart]

[/quotemsg]
Can you connect with any other devices (phone, tablet or another laptop) to the ZTE mobile hotspot?


[/quotemsg]

i tried connecting my phone to it, it comes up on my phone full bars, but when i tap to and put in the password the "connect" but doesn't let me tap it on my screen? (i have a galaxy s7)

 

[jojesa]

Reset the ZTE to factory default settings. Press and hold the reset hole on the bottom with a pin for 10 seconds.
Then set it up again.