Macbook Pro w/ Retina Display keyboard and trackpad NOT WORKING

[rupert413]

Hello all,

Just yesterday, my keyboard and trackpad decided to stop working. The trackpad works about 5% of the time and the keyboard about 40% on and off. Is there anything I can do to reset them or something? WHAT DO I DO?!?!?!

 

[plast0000]

try resetting SMC

Disconnect the MagSafe power adapter from the macbook pro
Remove the battery (if removable)
Press and hold the power button for 5 seconds
Release the power button
Reconnect the battery and MagSafe power adapter
Press the power button to turn on the computer

if the battery is non-removable then trun off the macbook and
Plug in the MagSafe power adapter to the macbook
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time
Release all the keys and the power button at the same time
Press the power button to turn on the computer

by the way, is the power button working? can you power on your mac?

 

[Julie Tree News]

I just replaced my keyboard - and the new one is not working - it does power on, and it recognizes a pram reset ... it is only when it is in an OS X that it doesn't work

any suggestions? thanks!