My Asus laptop's keyboard numerical and alphabetical keys are not working. I tried ease of access option but nothing happened,

[sakshi.s28104]

My laptop's firewall is also expired and for that I have to renew but I can't login because of this problem of keyboard.

 

[mohakbehl007]

Have you tried connecting an external usb keyboard to your laptop and seeing if it works??
use that external one to login and then check with my computer----> device manager----> keyboard and pointing devices and see if you can see a keyboard with a warning yellow sign on it.

if it has a yellow warning sign on it, then it probably has an issue which u can see if u double click on it., if not you will have to take it to a service centre and its probably a hardware problem.

 

[rgd1101]

MERGED QUESTION
Question from sakshi.s28104 : "Keyboard not working"

I can't even login into my Asus laptop as the keyboard is not working the alphabetical and numerical keys are not working. I tried ease of access option too but its not responding.