My ASUS notebook will not charge or turn on

[Tech-666]

I have looked for a reason why but have come across the same answer, to take the battery out and go from there how ever I don't wont to, only because it will void the warranty. Is there no other way to reboot it?

 

[Bohlokoa]

We would like to assist you with the problem that you're experiencing, however we're going to need a lot more information than what you're providing us. Things that will help are:

1. how this problem occured
2. how long its been occuring
3. what you've done to try and repair it
4. model number, age and operating system

Why will removing the battery void the warranty? Is this an internal battery that cannot be easily replaced?

Do any LED lights illuminate when you press the power button? Do any lights come on when you plug the computer into the charger? Unfortunately, without one of us standing there in front of the computer, we need as many details as possible to fix the issue. Please help us understand exactly what is happening to the machine so we can try and repair it for you.

 

[Bhuvan Gabbita]

Hmmm....guys mine is Asus x200ma...When I try to turn it on, led lights will glow,indicating that its charging,but nothing is shown on the screen...It has a non removable battery,any answers,Thanks in advance

 

[Linda_82]

We would like to assist you with the problem that you're experiencing, however we're going to need a lot more information than what you're providing us. Things that will help are:

1. how this problem occured
2. how long its been occuring
3. what you've done to try and repair it
4. model number, age and operating system

Why will removing the battery void the warranty? Is this an internal battery that cannot be easily replaced?

Do any LED lights illuminate when you press the power button? Do any lights come on when you plug the computer into the charger? Unfortunately, without one of us standing there in front of the computer, we need as many details as possible to fix the issue. Please help us understand exactly what is happening to the machine so we can try and repair it for you.

 

[Trevor98]

An update to my June 2015 post:

My Asus X750JN is having the same problems that everyone else here is having with theirs: laptop won't power back on, after it's been turned off. It's been doing this from day one, since I bought it new back in 2014. I decided against RMA's it to Asus (heard so many horror stories since). I now run it without the battery (it runs 24/7/365 on an APC UPS battery backup). Battery is internal, and it's a real pain opening this damn thing up every time it craps out, and removing it. Flaky, bad power circuit design.

If I ever have to power it down and unplug it to clean it, blow out dust, etc. I know that it will not power back on again.

The only thing that shows that this POS is still alive - barely - is this one orange LED that lights up on the front edge under the keyboard.

No hard drive or fan sounds. Power button does not light up.

So, whenever it does this, I have to take the damn thing completely apart, right down to the motherboard, remove the motherboard, pop the CMOS battery out of the socket (which is also broken, by the way...i had to cut a length of rubber band and wedge it part way around inside the socket, then wedge the battery in tight against it so it will stay in). Then I swap the memory sticks, from socket 1 to socket 2, and 2 into 1 (and I'll swap them again, next time this happens). Then it powers right up.

It has gotten to the point where the only way I can be sure that I can use this POS laptop is to have it always on, 24/7/365, with the battery always removed (and to always keep it plugged into AC/mains). Which is fine...I'm getting at least SOME use out of it, by having it run the World Community Grid client, 24/7/365, doing computational cancer/genome research, as well as computational research for ebola, HIV and Zika vaccines. I'll just never shut it down or unplug it, ever again.

Asus "service" and "support" is a running bad joke.

 

[jeffmurray836431]

Unfortunately I'm going through the same problem. A few days ago my laptop (x550l) shut off and gave me a heart attack when it wouldn't respond. I waited a few hours, removed the battery (blew on it like a GameCube) and inserted it and pressed the power button, and it turned on- for about 10 minutes. After that it shut off again and still hasn't responded to anything. It doesn't seem like it's charging, the LED doesn't light up over the battery symbol. I tried holding the power button for what felt like ages, to no avail.

Shania, what you need to do is turn off your laptop, (make sure it's also unplugged from the AC power brick), then remove the battery, THEN press the power button and hold it down for about 30 seconds. This will dissipate whatever residual charge is on the system board.

THEN plug the AC power cord back into your laptop, and turn it on with the power button. Your laptop should start right up, normally.

Once that's done, then power down the laptop again, unplug it, then re-install the battery again, then plug it back into the AC power brick, and you're good to go.

Just remember to do it this way, if this ever happens again.

The problem is, the system board ("motherboard") gets charged up with residual charge (electrostatic), and it needs to discharge it somehow. This procedure will do just that.

 

[jeffmurray836431]

You can discharge the static electricity without removing the battery same procedure power off with power button holding for 30 sec remove transformer wait a minute plug transformer back in this is a motherboard reset which probably discharges the static electric as well this is a temporary fix I have worked with asus on this and from what I can see there is no fix for this issue if someone has a better answer please let me know thanks

 

[Kibawolf3]

Trevor.
A long time ago you posted an answer regarding a laptop that doesnt turn on, and you advised to take battery out etc To remove residual electricity.
You have helped me massively!
I am so happy
I bought a spares and repairs high end laptop for cheap and was about to spend alot of money to get it repaired, but this solved it. Thank you so so much

Unfortunately I'm going through the same problem. A few days ago my laptop (x550l) shut off and gave me a heart attack when it wouldn't respond. I waited a few hours, removed the battery (blew on it like a GameCube) and inserted it and pressed the power button, and it turned on- for about 10 minutes. After that it shut off again and still hasn't responded to anything. It doesn't seem like it's charging, the LED doesn't light up over the battery symbol. I tried holding the power button for what felt like ages, to no avail.

Shania, what you need to do is turn off your laptop, (make sure it's also unplugged from the AC power brick), then remove the battery, THEN press the power button and hold it down for about 30 seconds. This will dissipate whatever residual charge is on the system board.

THEN plug the AC power cord back into your laptop, and turn it on with the power button. Your laptop should start right up, normally.

Once that's done, then power down the laptop again, unplug it, then re-install the battery again, then plug it back into the AC power brick, and you're good to go.

Just remember to do it this way, if this ever happens again.

The problem is, the system board ("motherboard") gets charged up with residual charge (electrostatic), and it needs to discharge it somehow. This procedure will do just that.