my laptop screen is broke(not cracked) when I use my HDMI cord, the screen is ..BLANK BLUE!!! I havent ever tried to hook it u

skeeter12356001

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Oct 29, 2017
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my laptop screen is broke(not cracked) when I use my HDMI cord, the screen is ..BLANK BLUE!!! I havent ever tried to hook it up like this before..Do you think I should just let it charge for awhile? I did take the battery out, and waited 30 sec. and tried that has well. Any help would really be appreciated!!!! the narrator works too...still blue screen tho
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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