my phone wont let me sign into wifi due to an unauthorized factory reset

[Marc_29]

someone stole my phone and I got it back couple days later and I cant get past the wifi sign in screen cause it says due to an authorized factory reset. please help.

 

[webworkings]

You have posted this in the TABLETS forum, but it should be posted in the SMARTPHONES one.

Also, if the reason is that the password for resetting was changed, then we cannot help you here (even in the correct forum). You would need to contact your service provider.

 

[cmnchstorm]

I had the same problem on my metro pcs J3 after soooooo much time trying to figure it out and even getting another phone , I went to a metro pcs/TMobile store and ALL IT TOOK WAS LOGGING IN TO THE WIFI THERE AND JUST LIKE THAT I COULD SET MY PHONE UP just try it you'll see