Need ;password for Toshiba

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Feb 13, 2018
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My neighbor is 75 years old and had no wifi so she gave me her laptop PC. I reset it to factory default and now I cant do anything because it is asking for a password??? Please Help. I cant use a CD/DVD . How do I get past this? It is a Toshiba Satellite. Isn't it expensive to reinstall windows. This is so frustrating.
 
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