New ASUS GL553VE goes to sleep while using keyboard

Dvx67

Estimable
Jun 30, 2015
5
0
4,520
2
I purchased a new ASUS GL553VE laptop this past week. I am having an issue where it keeps randomly going to sleep while I am typing on the keyboard. I have never run into anything like this before. It has happened 3 times while typing this post. Is this possibly a Windows issue or most likely a hardware problem? This has only been out of the box for 2 days so I'm thinking that Amazon is getting this one back.
 

Dvx67

Estimable
Jun 30, 2015
5
0
4,520
2
For anyone curious.... this laptop has a magnetic sensor to detect when the lid is closed. You can't see it. It is located right under my left wrist as I type. If my wrist is too low, it picks up the metal band on my fitbit and thinks the lid is being closed. I felt pretty stupid once I figured it out. Nothing wrong with the laptop.
 

Dvx67

Estimable
Jun 30, 2015
5
0
4,520
2
For anyone curious.... this laptop has a magnetic sensor to detect when the lid is closed. You can't see it. It is located right under my left wrist as I type. If my wrist is too low, it picks up the metal band on my fitbit and thinks the lid is being closed. I felt pretty stupid once I figured it out. Nothing wrong with the laptop.
 

skickaspamhit

Prominent
Jan 22, 2018
1
0
510
0


Yupp, it's the bracelet (magnetic) that puts the laptop to sleep when it touches the area on the left side of the mousepad.
Take of the bracelet and the problem is solved!

 
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