New camera is not properly picking up my microSD card

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woahwoahwilly

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Jan 18, 2018
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I've got a new Dragontouch camera for Christmas from the big guy (as my Mom claims, I believe she got it for me). I was excited to use it for Youtube because it had all of these accessories, but when I put in the microSD card (it has no internal storage), for some reason it always said "Memory Full" when I put it in, It's a 64GB microSD card from SanDisk, and it just has a few gigabytes of screenshots and videos from Zelda: BotW and Super Mario Oddesy on it. About 52GB left. So why does my camera think the SD card is full? I tried another one. I had photos on it. I saved them to OneDrive and wiped the microSD card CLEAN. Then I tried it and still, camera claimed it was full. What's wrong with it?
 

kenrivers

Splendid
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Try formatting the card in the camera and not a computer. Most cameras are quite picky so the card must be formatted in the camera before attempting to take pictures or record video. Reason for formatting in the camera is file structure.
 

g-unit1111

Distinguished
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Where did you buy the SD card from? Check the seller, there's been a few fake memory cards circulating around Amazon and elsewhere, especially with SanDisk. If you apply for an RMA with SanDisk, they will tell you whether or not the card you got is legitimate.
 

kenrivers

Splendid
Moderator
Try formatting the card in the camera and not a computer. Most cameras are quite picky so the card must be formatted in the camera before attempting to take pictures or record video. Reason for formatting in the camera is file structure.
 
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