New Dell Laptop Mouse not working

Jul 7, 2018
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I have a new (just out of the box) Dell Inspiron 15 3567 laptop 8 GB RAM, Intel Core i3-7130U processor. I have done all shown updates for Win 10, firmware, etc. I cannot get a wireless mouse to work, have tried 3 different. I have put the dongle in the USB port and have the mouse right in front of it and it does not recognize/work. Checked Device Manage, shows a mouse and says driver is current, but it doesn't work.
Touchpad works fine.
Any suggestions?
Thank you
 
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