Newer version of Synaptics touchpad driver has no 1 finger scrolling

[ttaphorn]

Hello.

I have a Lenovo G50 running Windows 8.1. A few days ago when my system booted up, I got the message the Synaptics device could not be found. So I had to download the driver recommended on the Lenovo site. The download will not install. So I downloaded from Synaptics, and although I was able to install a newer version of the driver, it only has a 2 finger scroll option. (They are using the 1 finger options for swiping in the new Windows environments.)

Because of deformity in my hands, I cannot use the 2 finger method very well. I have looked at other discussion groups, and have tried the solutions there, but either cannot install the driver or can only install another driver without the 1 finger option. I do have Admin authority.

Has anyone else had this issue and been able to resolve it? The only option I am seeing at the moment is to wipe the disk by using the recovery button for the factory install partition. That would mean rebuilding a machine that I have been growing for over a year. You know what a tedious task that is.

Thank you for your time.
Tim

 

[Laptop_Nerd]

Hi,

Please do try these tutorials from Synaptics themselves on how to use 2 finger gesture.

http/www.synaptics.com/en/gesture-suite-windows.php

If this doesn't work uninstall/reinstall the touchpad driver again from Lenovo support site. Here's the link for the touchpad driver. https/download.lenovo.com/consumer/mobiles/2xtp00ww.exe. Reboot your laptop once the driver has been installed again.

 

[Phillip Corcoran]

Yes, basically you shouldn't be using drivers direct from the device manufacturer. Only those from the laptop maker are going to work properly. I know you tried that first & it wouldn't install - - beats me why it wouldn't. I suggest you try again, restart windows before trying to install it.