No sound from the internal speakers - Acer E5-573-51A9

[jvineaudio]

No sound from the internal speakers - Acer E5-573-51A9

I'm having an issue where I can't seem to get any sound from the internal speakers on an Acer laptop. The 3.5mm jack works perfectly fine, but I have nothing on the internal speakers. I've checked that the "playback device" is set correctly, Bluetooth is turned off, and I've already tried installing the correct drivers directly from acer. Any suggestions?

 

[webworkings]

Try uninstalling the drivers, reboot and then reinstalling them (if they don't auto install) and not from the Acer site, but through Control Panel and see if this resolves the issue.

Also, make sure there is nothing stuck in the headphone jack, as that can cause them not to switch back, even when the headphones are out.