Office 2010 install problems

[kojo87]

hi everyone

i am trying to install Microsoft Office 2010 on my desktop but every i try i get an error that says "Setup is unable to proceed due to the following error: Microsoft Office 2010 does not support upgrading from a prerelease version of Microsoft Office 2010. You must first uninstall any prerelease versions of Microsoft Office 2010 products and associated technologies. Correct the issue listed above and re-run setup"

obviously i have made sure that all other version of Office are uninstalled. i've Googled the hell out of this and the only thing i can find is to use the Windows Install Cleanup program from Microsoft to completely remove any data the tech preview or beta may have left behind. i installed it and about 20 Office related programs show up on the list. the problem is, every time i try to remove them, it takes friggin forever. CPU load goes to 50% and stays that way until i terminate the program. i let it run for 4 hours once before i assumed it was not working.

so i guess my question is how do i either get this Windows Install Cleanup to run, or what are my other options for installing Office 2010? thanks in advance!

 

[kojo87]

nobody has any suggestions? i can't be the only one with this problem. i'm at a total loss right now so i am open to anything!

 

[aford10]

Install the software. Then download revo uninstaller. You can use that to uninstall all traces, including the registry entries.
http/www.revouninstaller.com/revo_uninstaller_free_download.html

 

[Bolbi]

If you don't have the Office 2010 Beta installer anymore, you could also try using CCleaner to remove registry references to it that might be stumping the Office 2010 RTM installer.

 

[stormchazer]

First run an unistaller (like suggested above) then try a reinstall - only difference, when it asks you for the installation directory give some other name instead of the default (program files\Microsoft Office). Give msofficenew or something like that

 

[mithunbv]

Hi,

Remove all Microsoft office previous version in control panel and download - Windows Install Cleanup program from

http/www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml

Run it

Select and Remove all the Microsoft office related programs (Don't touch others)

Clean up registry using ccleaner

Then try to install the MS-2010

It worked for me!!

I am sure it will work for u too

 

[Dark Lord of Tech]

Go with REVO free like aford stated , it usually does the trick on the office uninstalls!

 

[Dark Lord of Tech]

Best answer selected by area51reopened.

 

[Dark Lord of Tech]

This topic has been closed by Area51reopened