I have an older dual tuner Tivo that doesn't have a place for a cable card. Now that WOW cable is switching to the digital signal I can only use the one tuner that is hooked up to the digital cable box. I read online about hooking up a digital adapter to get the second turner to work...and confirmed w/the WOW tech who had come to my house over the phone (he gave me his #), but after spending over an hour on the phone w/WOW customer service, it wouldn't work because according to him "maybe the signal isn't strong enough since the digital adapter isn't connected directly to the TV". At first the CSR couldn't understand what I was trying to do, but finally "got" it after talking to supervisors and told me how he thinks it should be hooked up, which made sense. I can't decide if they are lying to me or not! The tech who transfered here from up North after working w/WOW for 2 years also told me that if I had a digital TV, I didn't need the adapter & actually moved the one I had hooked up to a non-digital TV! CSR said I must have an adapter on every TV for when WOW "flips the switch". Does the tech just not know what he is talking about or does the CSR team not know??