Plantronics RIG500HD problem


Aug 23, 2016
Hello guys.
I am having a problem with my new Plantronics RIG500HD USB headphones. They have a really low volume and the microphone is recording other people's voices, youtube videos etc. I believe this is an error. I pumped up the sound on my game and on windows to 100% aswell. At the same time they are detected as speakers and I can configure them. I have installed all the latest drivers.
Things I tried:
-plugging the usb cable into another pc (still low volume)
-plugging the 3.5mm jack which is supposed to go into the aux cord into my phone (still low volume)
-plugged the usb cable in different ports on my computer (incl. front panel and back panel) (still low volume)
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