play mp4 on samsung tv

[driveech]

My Samsung 55" Smart TV will not play two MP4 files I have on a WD HDD (Plugged into the USB Port). Both files display "The selected file is not currently supported". For solving this problem, I have searched a lot including https/community.netgear.com/t5/Stora-Legacy/Why-can-t-I-watch-mp4-files-on-my-TVs/td-p/434351, http/www.videoconverterfactory.com/tips/samsung-tv-mp4.html and http/www.mediadimo.com/samsung-tv-mp4-solution.html but I don't know why they all in vain, what should I do next? any help will be appreciated.

 

[americanaudiophile]

Assuming that your TV has the latest firmware installed you can convert the files to a compatible file type. I use this freeware
http/www.freemake.com/free_video_converter/

 

[robert600]

'My Samsung 55" Smart TV will not play two MP4 files I have on a WD HDD'

Reading between the lines I'm thinking you are saying the TV plays most of your MP4s but not those particular 2 ... is that correct?

If so, it's a reasonably common problem. The thing is - MP4 is a container for the actual audio and video files ... the video codec used in the video file (in the MP4 container) is most likely a type not supported by your tv. As a guess, I would say a 265 (HEVC) codec was used and your tv only supports 264. If you download mediainfo lite - it will give lots of info regarding the files in the MP4 container.