I was taking notes in my OneNote notebook when the program suddenly became unresponsive.
I closed the program out and then tried to reopen to my notebook. I received an error message that read "Something went wrong and we can't do what you asked. We're sorry." I found all of the individual files in the cache under file extension .bin. What can I do to restore it?
Look at the last section regarding an "old MS Support article".
Hi, thank you for your response. I am having trouble with this. Does it work with Windows 10? When I go into the backup, I see an icon that looks like a pyramid of blocks in front of the name of the notebook. Does anyone know what it is and how to recover the files?
The "Pyramid of blocks" appears to be a logo associated with files related to Integrative Nutrition.
Most likely the icon was set up to make the folder for Integrative Nutrition standout more. Versus the norma/default yellow Microsoft folder icon.
OneNote files end with ".one"
Try the following:
1) Go into Windows Explorer and do a search using "*.one" (without the quotes).
2) Check any of the files that are found to see if those files are your missing notes.
Did you download and install any application(s) from Integrative Nutrition? If so, the applications may have altered some of your configuration settings: e.g., sending certain files types to specific folders.
If there are any such applications, check for the configuration/options screens. Determine if there are any default settings that may have caused some change.
However, my concern is that if the problem just started all of a sudden then more likely there is a file corruption problem.
First, hope to find and recover your OneNote files.