when I inserted my HGST HDD into the caddy bay, whenever I restart my laptop the Power-off Retract Count or unsafe shutdowns of s.m.a.r.t increases by one, but it will not increase when I just shut down the laptop it just happens in a restart.
another point to note is that when I restart, I hear a click sound from my HDD that indicates Power-off Retract Count is increased. when I put the HDD back into the main SATA port of the laptop it works fine and the value of the attribute does not increases.
by the way, I have windows 10, drivers, bios, and windows are updated and I have AHCI set in bios (i can't change it cause there are no options in the bios to select. )
could you please help me find out the problem and fix this?
another point to note is that when I restart, I hear a click sound from my HDD that indicates Power-off Retract Count is increased. when I put the HDD back into the main SATA port of the laptop it works fine and the value of the attribute does not increases.
by the way, I have windows 10, drivers, bios, and windows are updated and I have AHCI set in bios (i can't change it cause there are no options in the bios to select. )
could you please help me find out the problem and fix this?