Problem with my Plantronics headphones mic on WIn 10

[Adolf_1]

I have a pair of plantronics 380 headphones, the headphones work great, but the microphone doesn't work, I don't know why, I need it to communicate on skype and for work. I tried reinstalling the drivers, also I noticed, that when I try to speak in it, it doesn't notice the headphones microphone, but the one on the laptop. Can anyone help me?

 

[basroil]

You need to change the microphone defaults in both windows and skype. If the recording devices shows a green line lighting up when you speak into the mic, then it definitely is just a software setting mistake.

 

[Adolf_1]

i tried it on another laptop. I think it is windows 10 incompatibility. The headphones are fine. It is pretty weird, I have 2 jacks for mic and for headphones and mic. I don't know what is the problem, is pretty weird. Also the microphone driver can't be configured for both. I don't see the mic from the headphones.

 

[basroil]

i tried it on another laptop. I think it is windows 10 incompatibility. The headphones are fine. It is pretty weird, I have 2 jacks for mic and for headphones and mic. I don't know what is the problem, is pretty weird. Also the microphone driver can't be configured for both. I don't see the mic from the headphones.

laptops and computers generally don't have 3 channel outputs (well, one input), so it can certainly be user error.If you use a headphone with microphone, you need a 3 channel to 2+1 channel adapter (one side takes your headphone, the other has a speaker cable and microphone cable, both separate)