Problem with the sound of our new smart tv

Danip

Estimable
Feb 14, 2014
2
0
4,510
In January, we got a LG 42" Smart HDTV. We don't have cable tv, we use only apps like Netflix and Pandora.
When using Pandora or in general all music (from movies or tv shows) the sound comes out powerful and great, but for some reason the people's voices don't. Its like when a show starts, we hear the music and its great, but as soon as someone starts talking in the show, we need to increase the volume considerably to understand what they are saying. And if there is music and people talking at the same time, we can hear the music but only barely the voices. What is wrong with our tv? is it something with the settings? or is our tv a lemon? or do we need speakers?

Thank you!