Ps4 Headset doesnt chat

[j.a.laureano]

I connected my ps4 headset directly to my ps4 using a digitial to analog converter which improved the volume of my headset, however I can not chat. What can I do to trouble shoot this issue?

 

[rgd1101]

MERGED QUESTION
Question from j.a.laureano : "I installed a Digital to Analog converter box directly to my ps4 via optical cable.\ to increase my headset volume however it"

connection does not allow me to chat