Hi!
This is my first post ever, I've just made an account on this site. I'm not sure if this thread is in the correct place, sorry if it isn't.
My mother has a Samsung Galaxy that has this problem:
Her phone works as usual but at some moments her phone turns like the picture above.
She can't do anthing with it except remove the battery and connect it again for it to be able to work. We have tried to restart it while that happened and no difference was made. I'm lost to as to what the problem, some dude told us that it might be a motherboard problem but I'd rather ask here before concluding anything.
My mother loves her phone and would rather not buy another one if that's the only solution.
I'd appreciate any help!
Thanks!
This is my first post ever, I've just made an account on this site. I'm not sure if this thread is in the correct place, sorry if it isn't.
My mother has a Samsung Galaxy that has this problem:
Her phone works as usual but at some moments her phone turns like the picture above.
She can't do anthing with it except remove the battery and connect it again for it to be able to work. We have tried to restart it while that happened and no difference was made. I'm lost to as to what the problem, some dude told us that it might be a motherboard problem but I'd rather ask here before concluding anything.
My mother loves her phone and would rather not buy another one if that's the only solution.
I'd appreciate any help!
Thanks!