Should I replace my Presario CQ56 DC Jack or battery?

[leenhia]

My laptop is not charging the battery but it still work with the charging ac adapter plug in. It will die right away when I unplug it. Battery icon say "plugged in, not charging"

These are the test I've done.

1.) I have two charging ac adapter and both or them won't charge the battery but will keep the laptop working if plugged in but will die if unplugged.

2.) I used Hirens Boot CD to boot into its Linux OS and made sure it wasn't a Windows problem but it turn out with the same problem.

3.) I've tried these steps but it didn't fix it: http/jeffreypalermo.com/blog/plugged-in-not-charging-windows-7-solution/

So should I replace my Presario CQ56 DC Jack or Battery?

 

[TwistedFury]

Sounds like the DC Jack not pulling enough power to charge the device. You should get a replacement.

 

[leenhia]

If my laptop dies right away with battery in or not when I unplug it, doesn’t that mean my battery is bad?

 

[TwistedFury]

Yes it could mean that too, but if it's not charging it's most likely the jack.

 

[leenhia]

Okay I'll replace the DC jack since it much cheaper than replacing the battery. Hope it fixes it

 

[TwistedFury]

Hope it does. If you're problem's been solved, please click Pick as the solution so others may read this thread and find their problem too. Thanks!